If for any reason, you are not satisfied with your order due to latent damage or sizing problems, we will give you a 7-day money back guarantee from the time you receive your goods. You may opt for an exchange depending on availability.
You will need to return the un-used product/s to us with tags attached, in it’s original packaging and with proof of purchase.
Please return the product/s via registered post and pre-pay all postage. You will assume any risk of loss, theft or damaged goods during transit and therefore we advise you to insure your parcel. MJ Kids will not be responsible for parcels lost or damaged in transit if you choose not to insure.
If your MJ Kids product/s was purchased from a 3rd party site or store, the product must be returned to the original place of purchase directly.
Please email us directly at customercare@mjkids.store for return address details, or so that we may resolve any issues.
Returns, exchange and refund are not available for custom-made and personalized orders.